Marriott Elite Benefits in Tokyo: Platinum & Titanium Benefits Compared

※The information in this article is based on the hotels’ replies as of November 9, 2026. Benefits are subject to change.

※The hotels replied to our inquiry in Japanese. Their replies are published here in English translation, and only the hotels that replied are featured.

※We asked about Titanium Elite benefits, but Platinum Elite members receive essentially the same benefits.

※This article contains affiliate links (advertising). If you book or purchase through one of these links, this site may receive a commission.

Marriott Bonvoy Platinum Elite and Titanium Elite benefits are applied very differently from hotel to hotel. The conditions and venues for complimentary breakfast, whether a lounge exists and its opening hours, and the upgrade policy are rarely spelled out clearly on official websites.

So this time, we emailed all 24 Marriott hotels in Tokyo, Chiba and Kanagawa to ask about their Titanium Elite benefits directly. This article brings together the 18 hotels that replied, with a comparison table and details for each hotel. The information is current as of November 9, 2026, and benefits are subject to change.

The hotels’ replies are quoted in each section. The hotels replied in Japanese, so the quotes below are English translations of their replies. Platinum Elite and Titanium Elite benefits are basically the same, so Platinum members can use this article as a reference as well. Note that at some brands, such as EDITION and The Luxury Collection, complimentary breakfast and lounge access may not be covered by elite benefits. Each hotel’s section covers this point too.

日本語版はこちら：東京のマリオット系列ホテルのプラチナ・チタン特典を徹底比較｜全ホテルに直接確認しました【2026年版】

Comparison Table (confirmed in November 2026)

Hotel	Breakfast	Lounge	Upgrade	Late Check-Out	Welcome Gift	Check Rates
The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel	Free only when chosen as the welcome gift, Oasis Garden, 36F	Yes, 09:00-22:00 (not covered by elite benefits)	Up to a Kioi Suite, subject to availability	Until 16:00	1,000 pts / breakfast / hotel original chopsticks	Check rates
The Tokyo EDITION, Toranomon	Not complimentary (The Blue Room, ¥7,000 per person)	None	May include suites, subject to availability	Guaranteed until 16:00	1,000 pts only	Check rates
JW Marriott Hotel Tokyo	Free, member plus 1 guest, lounge (3 seatings)	Yes (breakfast, afternoon tea, hors d’oeuvres and more)	Up to an Executive Suite King, subject to availability	The originally booked room until 16:00	1,000 pts only	Check rates
Sheraton Miyako Hotel Tokyo	Free, lounge 07:00-11:00	Yes, 2F, 07:00-22:00	Including suites, subject to availability (some excluded)	Until 16:00 (may not be guaranteed)	1,000 pts / diffuser / restaurant breakfast	Check rates
The Westin Tokyo	Free, Westin Club 07:00-11:00	Yes, Westin Club 06:30-22:00	Up to a Deluxe Suite Room, subject to availability	Until 16:00, subject to availability	1,000 pts / 2 craft beers / breakfast at The Terrace	Check rates
Four Points Flex by Sheraton Tokyo Shibuya West	Not complimentary (breakfast ticket available for purchase, 07:00-10:00)	None (shared lounge open 24 hours)	Not available	Normally until 14:00 (until 16:00 depending on circumstances)	500 pts only	Check rates
The Tokyo EDITION, Ginza	Not complimentary (SOPHIE, ¥7,000 per person)	None	May include suites, subject to availability	Guaranteed until 16:00	1,000 pts only	Check rates
Courtyard Tokyo Ginza Hotel	Gift choice, free daily, RISTA SIX	None	No suites, up to a Premium Room, subject to availability	Until 16:00	Breakfast / light meal set / 500 pts / $10 credit	Check rates
AC Hotel Tokyo Ginza	Gift choice, free once per stay only, AC Kitchen	None	No suites, up to a Premium King / Twin, subject to availability	Until 16:00	Breakfast (once per stay) / light meal set / 500 pts / $10 credit	Check rates
Aloft Tokyo Ginza	Gift choice, for 2, The WAREHOUSE	None	Subject to availability on arrival	Until 16:00	500 pts / breakfast / drink ticket plus appetizer	Check rates
Courtyard by Marriott Tokyo Station	Not complimentary (LAVAROCK, ¥4,400)	None	Priority offered, subject to availability (no suites)	Until 16:00 (until 15:00 for some rooms)	500 pts / F&B amenity / ¥1,600 credit	Check rates
Moxy Tokyo Kinshicho	Not complimentary (special breakfast rate of ¥700 via the gift)	None	Standard rooms only, higher floors prioritized	Until 16:00	500 pts / amenity / ¥1,300 credit / breakfast at ¥700	Check rates
Four Points Flex by Sheraton Tokyo Ueno	Not offered	None (free space available)	Upper floors only	Until 16:00	500 pts only	Check rates
Sheraton Grande Tokyo Bay Hotel	Gift choice, for 2, club lounge	Yes (breakfast 06:30-10:30, cocktails 16:00-21:00 and more)	Subject to availability	Requestable up to 16:00 (not guaranteed)	1,000 pts / breakfast / local sweets	Check rates
The Westin Yokohama	Gift choice, for 2, hotel restaurant	Yes, 22F, 06:30-22:00	Up to an Executive Suite, subject to availability	Subject to availability	1,000 pts / breakfast ticket / 2 special drinks	Check rates
Yokohama Bay Sheraton Hotel & Towers	Free, lounge or Compass on 2F	Yes, 26F	Subject to availability (no room type restrictions)	Up to 16:00, subject to availability	1,000 pts / local amenity / ¥1,000 credit	Check rates
Four Points Flex by Sheraton Yokohama West	Not complimentary (breakfast ticket available for purchase)	None	Not available	Basically until 16:00, subject to availability	Points only	Check rates
Courtyard by Marriott Shin-Yokohama Station	Undecided (complimentary provision under consideration)	None (free space available)	No suites, priority offered, subject to availability	Priority offered, subject to availability	500 pts / local amenity / USD 10 credit (in preparation)	Check rates

How to read this table: Hotels where breakfast is marked “Free” include breakfast as a benefit, without any need to choose it as a welcome gift. “Free with gift choice” means breakfast is complimentary only if you choose it as your welcome gift.

Kioicho Area

The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel

Confirmed on November 9, 2026

• Breakfast: Free only when chosen as the welcome gift. A half-style buffet at Oasis Garden on the 36th floor (hours not stated). There is no complimentary breakfast as a regular Titanium benefit.
• Lounge: Yes. 09:00-22:00 (tea time 14:30-16:30, cocktail time 17:00-19:00; breakfast at Soten on the 35th floor, 07:00-10:00). However, because the hotel belongs to The Luxury Collection brand, lounge access is not covered by elite benefits. It can be added as a club floor benefit for ¥50,000 per room per night, tax included.
• Upgrade: Up to a Kioi Suite, subject to availability on arrival (no advance guarantee).
• Late check-out: Available until 16:00.
• Welcome gift: Choice of 1,000 points / breakfast / a pair of hotel original chopsticks.
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you, as always, for your patronage of Marriott Bonvoy.

Thank you also for considering The Prince Gallery Tokyo Kioicho.

Regarding the Marriott Bonvoy Titanium Elite member benefits you asked about, please find our answers below.

1. Breakfast

Titanium Elite member benefits

You may choose one of the following three welcome gifts:

• 1,000 Marriott Bonvoy points
• Breakfast
• A pair of hotel original chopsticks

Breakfast: a half-style buffet at Oasis Garden on the 36th floor

2. The club lounge

Our hotel does have a club lounge.

However, because our hotel belongs to The Luxury Collection brand, club lounge access is not covered by elite member benefits, including for Marriott Bonvoy Platinum Elite and Titanium Elite members.

We apologize for the inconvenience and ask for your understanding.

If you would like to use the club lounge, it can be added for an additional charge of ¥50,000 per room per night, tax included.

Club floor benefits:

• Club lounge access
• Breakfast (at Soten on the 35th floor)
• A welcome amenity
• Use of SPA & FITNESS KIOI (bath facilities and lockers free of charge)
• Shoeshine service

Club lounge hours: 9:00 AM to 10:00 PM

• Tea time: 2:30 PM to 4:30 PM
• Cocktail time: 5:00 PM to 7:00 PM
• Breakfast is a choice of Japanese or Western set at Soten (7:00 AM to 10:00 AM)

Please note that ingredients and menus may change depending on availability.

Please also note that service content and formats may change without notice.

The lounge can be used from check-in until check-out.

Drinks are also available outside the hours above.

Details of the club lounge services are on our official website, which we are happy to share again here in case you have not seen it yet.

3. Room upgrades

Titanium Elite members are offered upgrades to higher categories, up to a Kioi Suite, depending on availability on arrival.

Please note that we cannot guarantee an upgrade in advance.

4. Late check-out

Late check-out until 4:00 PM is available on request.

If you have any other questions, please do not hesitate to contact us.

Toranomon Area

The Tokyo EDITION, Toranomon

Confirmed on November 9, 2026

• Breakfast: Not complimentary. At the hotel restaurant The Blue Room, 07:00-10:30 (last order 10:30), ¥7,000 per person (including 15% service charge and 10% consumption tax).
• Lounge: None.
• Upgrade: May include suites, subject to availability (no advance guarantee).
• Late check-out: Guaranteed until 16:00.
• Welcome gift: 1,000 points only. A separate welcome amenity is provided, with contents varying by season and stock (not guaranteed).
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you, as always, for your patronage of the Marriott group.

Thank you for contacting us.

We do not have a document or benefits letter summarizing the elite member benefits. The Marriott Bonvoy Titanium Elite benefits at our hotel are as follows.

• Complimentary internet access during your stay
• Mobile check-in and mobile key
• 75% bonus points
• Welcome gift: 1,000 points
• Room upgrade (subject to availability)

Room upgrades are offered depending on availability, and suites may be included. However, the room type you are upgraded to is decided based on availability on the day of arrival, so we cannot guarantee it in advance.

• Guaranteed late check-out until 4:00 PM

We are sorry to say that our hotel does not have an executive lounge.

For that reason, there is no breakfast service as a lounge benefit. If you would like breakfast, it is available at our restaurant, The Blue Room. The price is ¥7,000 per person, including a 15% service charge and 10% consumption tax.

Breakfast is served every day from 7:00 AM to 10:30 AM, and last order is 10:30 AM.

We also provide a welcome amenity during your stay. Its contents vary depending on the season and how the hotel is operating, and are subject to stock, so we cannot guarantee it in advance. Thank you for your understanding.

If you have any questions, please feel free to contact us.

Takanawa Area

JW Marriott Hotel Tokyo

Confirmed on November 9, 2026

• Breakfast: Free. For the member plus one guest. In the executive lounge, in 3 seatings (07:00-08:00 / 08:15-09:15 / 09:30-10:30, subject to change).
• Lounge: Yes. For the member plus one guest. Breakfast in 3 seatings; afternoon tea 12:30-13:30 / 13:30-14:30 (2 seatings, not available on the day of check-in); hors d’oeuvres 16:30-18:00 / 18:00-19:30 / 19:30-21:00 (3 seatings); cordials and desserts 21:00-22:00.
• Upgrade: Up to an Executive Suite King, depending on availability at check-in.
• Late check-out: Available until 16:00 for the room originally booked. For an upgraded room, it depends on availability on the day.
• Welcome gift: 1,000 points only.
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for considering JW Marriott Hotel Tokyo.

Thank you also, as a Titanium member, for your continued patronage of the Marriott group.

Our answers are written in red in your questions below. Please take a look.

Q1. Titanium Elite benefits

Please tell us how they apply at your hotel.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Answer: Breakfast is served in the executive lounge, for yourself plus one guest. Breakfast is in 3 seatings: 7:00-8:00, 8:15-9:15 and 9:30-10:30. Please note that the times may change. Thank you for your understanding.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

Answer: Yes, we have one, and it can be used by yourself plus one guest as a member benefit. The times for each service are planned as follows.

Breakfast: 7:00-8:00, 8:15-9:15, 9:30-10:30 (3 seatings)

Afternoon tea: 12:30-13:30, 13:30-14:30 (2 seatings)

Hors d’oeuvres: 16:30-18:00, 18:00-19:30, 19:30-21:00 (3 seatings)

Cordials and desserts: 21:00-22:00

Please note that afternoon tea cannot be used on the day of check-in. It can be enjoyed from the following day onwards.

1. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Answer: Upgrades vary depending on availability at check-in, but rooms up to the Executive Suite King are eligible.

2. Late check-out: Is late check-out until 4 PM possible?

Answer: For the room you originally booked, late check-out until 4 PM is possible as a member benefit. For an upgraded room, it depends on availability on the day.

3. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

Answer: At our hotel, the welcome gift is 1,000 points.

If you have any other questions, please feel free to contact us.

Shirokanedai Area

Sheraton Miyako Hotel Tokyo

Confirmed on November 9, 2026

• Breakfast: Free. Sheraton Club Lounge (2F), 07:00-11:00 (last order 10:30). A restaurant breakfast (Café California / Chinese Restaurant Shisen) can also be chosen as the welcome gift.
• Lounge: Yes. 2F, 07:00-22:00 (breakfast 07:00-11:00, tea time 12:00-17:00, bar time 17:00-19:00, refresh time 19:00-21:00, tea time 21:00-22:00, all self-service). For the member plus one guest staying in the same room.
• Upgrade: Including suites, subject to availability on arrival (Miyako Suite and Shirokane Suite excluded). This hotel does not participate in Nightly Upgrade Awards (NUA).
• Late check-out: Available until 16:00 (it may not be possible to guarantee it, depending on the room type and the situation at check-in).
• Welcome gift: Choice of 1,000 points / a Sheraton original diffuser / restaurant breakfast.
• Other: At Miyako Health Club on B1F, Titanium and Platinum members use the gym free of charge; the pool, sauna and baths cost ¥1,500 per use.
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your inquiry to Sheraton Miyako Hotel Tokyo.

We are pleased to explain the benefits for Marriott Titanium Elite members.

We have a Sheraton Club Lounge on the 2nd floor, which you and one guest staying in the same room may use free of charge.

Opening hours: 7:00 to 22:00

• Breakfast 7:00 to 11:00 (last order 10:30)
• Tea time 12:00 to 17:00
• Bar time 17:00 to 19:00
• Refresh time 19:00 to 21:00
• Tea time 21:00 to 22:00

The Sheraton Club Lounge is entirely self-service.

https://www.miyakohotels.ne.jp/tokyo/stay/clublounge/

Upgrades are offered based on availability on arrival. Eligible rooms include suites, but the Miyako Suite and the Shirokane Suite are excluded. Our hotel does not participate in Nightly Upgrade Awards.

Late check-out at 4 PM can be offered, but depending on the room type you are staying in and the situation at check-in, we may not be able to guarantee it. We appreciate your understanding.

The welcome gift can be chosen on arrival from the following: 1,000 points per stay, a Sheraton original diffuser, or breakfast at a restaurant. For breakfast, please use whichever restaurant you prefer of Café California and Chinese Restaurant Shisen.

https://www.miyakohotels.ne.jp/tokyo/stay/breakfast/

On basement floor 1 we have Miyako Health Club, with a spacious indoor pool, a gym, a sauna and more.

Opening hours:

Pool: 6:30 to 21:00 (last admission 20:00)

Fitness machines: 24 hours

Sauna and baths: 6:30 to 22:00 (last admission 21:00)

Rates for staying Marriott Bonvoy members:

Titanium and Platinum members

Fitness machines and gym: free of charge

Pool, sauna and baths: ¥1,500 per use

https://www.miyakohotels.ne.jp/tokyo/facilities/facilities01/

We are very sorry, but we do not have a document summarizing the member benefits, so we cannot provide one. We apologize that we cannot meet your request.

If you have any other questions or requests, please feel free to contact us.

Thank you very much.

Ebisu Area

The Westin Tokyo

Confirmed on November 9, 2026

• Breakfast: Free. For the member plus one guest staying in the same room. Westin Club, 07:00-11:00.
• Lounge: Yes. Westin Club, 06:30-22:00 (breakfast 07:00-11:00, afternoon tea 14:00-16:00, evening cocktails 17:30-19:30).
• Upgrade: Up to a Deluxe Suite Room, subject to availability on arrival (stated clearly in the second reply).
• Late check-out: Available until 16:00 (subject to availability under the program terms).
• Welcome gift: Choice of 1,000 points / 2 bottles of Tokyo-made craft beer / breakfast at The Terrace (daily, 06:30-10:30).
• Benefits document: Yes (a Westin Club information PDF, attached to the second reply).

(First reply)

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for considering The Westin Tokyo.

Thank you also, from the bottom of our hearts, for your patronage as a Marriott Bonvoy Titanium Elite member.

The Titanium Elite benefits you asked about are as follows.

1. Breakfast Titanium Elite members can enjoy breakfast free of charge for themselves and one guest staying in the same room.

Breakfast is served at Westin Club. The hours are 7:00 to 11:00.

2. Executive lounge Our hotel has an executive lounge (Westin Club).

It is open from 6:30 to 22:00, and offers breakfast (7:00 to 11:00), afternoon tea (14:00 to 16:00) and an evening cocktail service (17:30 to 19:30).

Please note that lounge hours and offerings may change without notice.

3. Room upgrades Titanium Elite members are offered upgrades depending on availability on arrival.

Eligible rooms may include premium rooms and some suites, but please understand that an upgrade is not guaranteed.

4. Late check-out Late check-out until 4:00 PM is available depending on availability, in accordance with the Marriott Bonvoy program terms.

5. Welcome gift For the welcome amenity on arrival, Titanium Elite members may choose one of the following three benefits:

1,000 Marriott Bonvoy points

2 bottles of Tokyo-made craft beer

Breakfast at The Terrace (daily) (6:30 to 10:30)

We would be glad if you would choose the benefit you prefer. Thank you.

Regarding the benefit details, please refer to this email, as we are sorry to say we have no separate document.

If you have any questions or requests regarding your stay, please feel free to contact us.

(Second reply)

Thank you very much for considering a reservation at The Westin Tokyo.

Thank you also, as always, for your patronage of the Marriott group.

We are pleased to explain the benefits for Titanium Elite members that you asked about.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Breakfast is provided free of charge for up to 2 guests at Westin Club (the executive lounge).

Breakfast hours are 7:00 to 11:00.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

The Westin Tokyo has Westin Club.

We have attached an information sheet, so please refer to it.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Upgrades for elite members depend on availability on the day, but if a room is available at check-in, an upgrade up to a Deluxe Suite Room is possible.

4. Late check-out: Is late check-out until 4 PM possible?

Late check-out until 4 PM is possible.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

The welcome gift can be chosen from the following three options:

1,000 bonus points

Restaurant breakfast (The Terrace)

Local gift: craft beer (2 bottles)

If you have any other questions, please do not hesitate to contact us.

Ohashi and Ikejiri-Ohashi Area

Four Points Flex by Sheraton Tokyo Shibuya West

Confirmed on November 8, 2026

• Breakfast: Not complimentary. Because breakfast is served at a partner restaurant, it is not covered by the benefits. A breakfast ticket can be purchased at the front desk, 07:00-10:00.
• Lounge: No executive lounge. The lounge next to the front desk has a water dispenser and a coffee machine, and can be used 24 hours a day.
• Upgrade: Not available (all rooms are the same size).
• Late check-out: Normally until 14:00. Depending on circumstances, it may be possible until 16:00 (ask at check-in).
• Welcome gift: 500 points only.
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for contacting Four Points Flex by Sheraton Tokyo Shibuya West.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Answer: At our hotel brand, breakfast is served at a partner restaurant, so we do not offer complimentary breakfast. If you would like breakfast, please purchase a breakfast ticket at the front desk. Breakfast hours are 7:00 AM to 10:00 AM.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

Answer: Our lounge is located next to the front desk and has a water dispenser and a coffee machine. It can be used 24 hours a day.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Answer: Our hotel has few room types and all rooms are the same size, so we cannot offer upgrades.

4. Late check-out: Is late check-out until 4 PM possible?

Answer: Because we have a limited number of rooms, we normally offer late check-out until 2 PM. Depending on circumstances, it may be possible until 4 PM, so please speak to a front desk staff member at check-in.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

Answer: At our hotel, the only welcome gift we offer is 500 points.

That is all.

If you have any questions, please feel free to contact us.

Ginza Area

The Tokyo EDITION, Ginza

Confirmed on November 9, 2026

• Breakfast: Not complimentary. At the hotel restaurant SOPHIE, 07:00-10:30 (last order 10:30), ¥7,000 per person (including 15% service charge and 10% consumption tax).
• Lounge: None.
• Upgrade: May include suites, subject to availability (no advance guarantee).
• Late check-out: Guaranteed until 16:00.
• Welcome gift: 1,000 points only. A separate welcome amenity is provided, with contents varying by season and stock (not guaranteed).
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you, from the bottom of our hearts, for your patronage of the Marriott group.

Thank you also for your inquiry.

We are sorry to say that we do not have a document or benefits letter summarizing the Marriott Bonvoy elite member benefits.

The Marriott Bonvoy Titanium Elite benefits at The Tokyo EDITION, Ginza are as follows.

• Complimentary internet access during your stay
• Mobile check-in and mobile key
• 75% bonus points
• Welcome gift: 1,000 points
• Room upgrade (subject to availability)
• Guaranteed late check-out until 4:00 PM

Room upgrades are offered depending on availability on the day of arrival, and eligible suites may be included.

The room type you are upgraded to is decided based on availability on the day, so we cannot guarantee it in advance. Thank you for your understanding.

We are also very sorry to say that our hotel does not have an executive lounge.

For that reason, there is no breakfast service as a lounge benefit, but breakfast is available at our restaurant, SOPHIE.

The price is ¥7,000 per person, including a 15% service charge and 10% consumption tax. It is served every day from 7:00 to 10:30, with last order at 10:30.

In addition, we provide a welcome amenity during your stay.

Its contents vary depending on the season and how the hotel is operating, and are subject to stock, so we cannot guarantee it in advance. We ask for your understanding.

If you have any questions or requests regarding your stay, please feel free to contact us.

Courtyard Tokyo Ginza Hotel

Confirmed on November 9, 2026

• Breakfast: Free every day when chosen as the welcome gift. Buffet at RISTA SIX on the 1st floor, 06:30-10:00.
• Lounge: None.
• Upgrade: No suites. Rooms up to the highest category, the Premium Room, are eligible for Titanium upgrades, subject to availability on the day (no advance guarantee).
• Late check-out: Available until 16:00.
• Welcome gift: Choice of breakfast (every day) / a set of a drink and a light meal (once per stay) / 500 points / a $10 food and beverage credit.
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your inquiry.

This is Courtyard by Marriott Ginza Tobu Hotel.

Our answers to your questions are below.

Q1. Titanium Elite benefits

1. Breakfast

If you choose complimentary breakfast (every day) from the welcome gift options we ask about on arrival, you can enjoy it. We serve a buffet at RISTA SIX on the 1st floor, from 6:30 to 10:00.

2. Executive lounge

Unfortunately, our hotel does not have a lounge.

3. Room upgrades

Unfortunately, we do not have suites, but the highest category (Premium Room) is eligible for upgrades for Titanium members. It depends on availability on the day, so we cannot guarantee it in advance.

4. Late check-out

You can stay until 4 PM.

5. Welcome gift: You can choose one of the following.

Breakfast at RISTA SIX (every day)

A set of a drink and a light meal (once per stay)

500 bonus points

A $10 food and beverage credit

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

Answer: Please see section 1, Breakfast, above.

If you have any other questions, please feel free to contact us.

We would be very happy if you would consider staying at our hotel.

AC Hotel Tokyo Ginza

Confirmed on November 9, 2026

• Breakfast: Free only once per stay when chosen as the welcome gift. Even on consecutive nights or split reservations, only one day is free. Buffet at AC Kitchen on the 1st floor, weekdays 06:30-10:00 / weekends and holidays 07:00-10:30.
• Lounge: None.
• Upgrade: No suites. Rooms up to the highest category, the Premium King / Twin, are eligible for Titanium upgrades, subject to availability on the day (no advance guarantee).
• Late check-out: Available until 16:00.
• Welcome gift: Choice of breakfast (once per stay) / a set of a drink and a light meal (once per stay) / 500 points / a $10 food and beverage credit.
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your inquiry.

This is AC Hotel by Marriott Tokyo Ginza.

Our answers to your questions are below.

Q1. Titanium Elite benefits

1. Breakfast

If you choose complimentary breakfast from the welcome gift options we ask about on arrival, you can enjoy it.

Please note that this benefit applies only once per stay.

For stays of 2 nights or more, including cases where the reservation is split, such as January 1 to 2 and January 2 to 3, only one day is complimentary. We serve a buffet at AC Kitchen on the 1st floor, weekdays 6:30 to 10:00 and weekends and holidays 7:00 to 10:30.

2. Executive lounge

Unfortunately, our hotel does not have a lounge.

3. Room upgrades

Unfortunately, we do not have suites, but the highest category (Premium King / Twin) is eligible for upgrades for Titanium members. It depends on availability on the day, so we cannot guarantee it in advance.

4. Late check-out

You can stay until 4 PM.

5. Welcome gift: You can choose one of the following.

Breakfast at AC Kitchen (once per stay)

A set of a drink and a light meal (once per stay)

500 bonus points

A $10 food and beverage credit

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

Answer: Please see section 1, Breakfast, above.

If you have any other questions, please feel free to contact us.

We would be very happy if you would consider staying at our hotel.

Aloft Tokyo Ginza

Confirmed on November 9, 2026

• Breakfast: Free for 2 when chosen as the welcome gift. Full buffet at The WAREHOUSE on the 2nd floor, 07:00-10:30 (last order 10:00).
• Lounge: None.
• Upgrade: Subject to availability on arrival. If a Nightly Upgrade Award (NUA) is used and the room is not approved in advance, no upgrade is possible.
• Late check-out: Available until 16:00.
• Welcome gift: Choice of 500 points (per stay) / breakfast (member plus one companion) / 1 bar drink ticket plus 1 appetizer (per stay).
• Benefits document: Yes (an Elite Member Benefit PDF).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for contacting us. Thank you also, from the bottom of our hearts, for using Aloft by Marriott Tokyo Ginza as a Titanium Elite member.

We are very honored that you are considering a stay with us. Our answers to your questions are below.

Q1. Titanium Elite benefits

1. Breakfast

Yes, Titanium Elite members can choose breakfast as their welcome gift. Breakfast is served at The WAREHOUSE restaurant on the 2nd floor.

Full buffet

Hours: 7:00 to 10:30

Last order: 10:00

2. Executive lounge

We are very sorry, but our hotel does not have an executive lounge.

3. Room upgrades

Room upgrades are offered depending on availability on arrival.

Please note: if you use a Nightly Upgrade Award (NUA) and the room is not approved in advance, we cannot offer a room upgrade. Thank you for your understanding.

4. Late check-out

Titanium Elite members can use late check-out until 4:00 PM.

5. Welcome gift

On arrival, you can choose one of the following three benefits:

500 Marriott Bonvoy points (per stay)

Breakfast (for the member and one companion)

1 bar drink ticket and 1 appetizer (per stay)

Q2. Breakfast when there is no executive lounge

Our hotel does not have an executive lounge, but breakfast is served at The WAREHOUSE on the 2nd floor. If a Titanium Elite member chooses breakfast as the welcome gift, it can be enjoyed free of charge.

We have attached a PDF about the benefits, so please take a look.

If you have any questions, please feel free to contact us.

Kyobashi Area

Courtyard by Marriott Tokyo Station

Confirmed on November 9, 2026

• Breakfast: Not complimentary. Buffet at LAVAROCK on the 1st floor, 06:30-10:00 (regular price ¥4,400).
• Lounge: None.
• Upgrade: Offered on a priority basis if a room is available on the day. No room type restrictions (the hotel has no suites).
• Late check-out: Available until 16:00 (for Editors and Photographers themed rooms, it may be until 15:00).
• Welcome gift: Choice of 500 points / an F&B amenity (free use of the refrigerator and snacks in a corner of the front desk area during the stay) / a hotel credit of ¥1,600 per night.
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for your inquiry to Courtyard by Marriott Tokyo Station.

We are happy to answer your questions. We do not have a document summarizing the elite member benefits, so please see below.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Answer: Unfortunately, our hotel does not offer complimentary breakfast, including for Titanium Elite members. We serve a buffet, normally ¥4,400, at the LAVAROCK restaurant on the 1st floor, from 6:30 to 10:00.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

Answer: Unfortunately, our hotel does not have a lounge.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Answer: If a room is available on the day, we offer upgrades on a priority basis. There are no room type restrictions, but please understand that it depends on availability. Our hotel does not have suites.

4. Late check-out: Is late check-out until 4 PM possible?

Answer: We accept late check-out until 4 PM. However, for Editors and Photographers themed rooms, we may ask you to check out by 3 PM.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

Answer: 1) 500 bonus points. 2) An F&B amenity (we have a refrigerator and snacks in a corner of the front desk area, which you may use freely during your stay). 3) A hotel credit of ¥1,600 per night (usable for breakfast, lunch, dinner, the café and in-room dining). You can choose one of the above.

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

Answer: We serve a buffet at the LAVAROCK restaurant on the 1st floor, from 6:30 to 10:00. As stated earlier, it is not complimentary.

If you have any other questions, please do not hesitate to ask.

Kinshicho Area

Moxy Tokyo Kinshicho

Confirmed on November 9, 2026

• Breakfast: Not complimentary. Served in the lobby lounge. A special breakfast rate of ¥700 can be chosen as the welcome gift.
• Lounge: None. Instead, one welcome drink (including alcohol) and soft drinks are available 24 hours a day.
• Upgrade: Standard type only. Elite members are prioritized for higher floors (no suites).
• Late check-out: Available until 16:00.
• Welcome gift: Choice of 500 points / an amenity (2 beers or 1 bottle of sake) / a ¥1,300 food and beverage credit (per night, per person) / the special breakfast rate of ¥700.
• Benefits document: Yes (a PDF for Titanium Elite members).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your continued support. Thank you very much for considering a stay at our hotel. Our answers to your questions are below.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

Answer: Unfortunately, we have neither complimentary breakfast nor an executive lounge. Instead, one welcome drink, including alcohol, can be used during your stay, and soft drinks can be used at any time, 24 hours a day, during your stay.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Answer: Our hotel offers standard type rooms only. We try to assign elite members to higher floors where possible.

4. Late check-out: Is late check-out until 4 PM possible?

Answer: Yes, we offer it.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

Answer:

• 500 points per stay
• An amenity (2 beers or 1 bottle of sake)
• A food and beverage credit of ¥1,300 (per night, per person)
• A special breakfast rate of ¥700 (a Moxy Tokyo original benefit)

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

Answer: Breakfast is served in the lobby lounge. As stated above, we offer breakfast at a special rate of ¥700, so if you would like it, please choose it as your welcome gift.

Finally, we have attached a PDF for Titanium Elite members, so please take a look at it as well. If you have any other questions, please do not hesitate to ask.

Ueno Area

Four Points Flex by Sheraton Tokyo Ueno

Confirmed on November 9, 2026

• Breakfast: Not offered. The hotel does not prepare breakfast, and it is not served except on breakfast-inclusive reservations. Instead, 500 points are given as the welcome gift.
• Lounge: None. There is a free space on the lobby floor (1F), with complimentary coffee, tea, black tea and water.
• Upgrade: Upper floors only (no suites; only two categories, Double and Twin, and all rooms are the same size).
• Late check-out: Available until 16:00.
• Welcome gift: 500 points only.
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for considering a stay at our hotel.

Our answers to your questions are below. We hope they are helpful.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Our hotel does not prepare breakfast, so we do not serve breakfast to guests other than those on breakfast-inclusive reservations.

Instead, we award 500 points as welcome points.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

As a midscale Marriott hotel, we unfortunately do not have a lounge. On the lobby floor (1F) there is a free space that anyone can use.

Coffee, tea, black tea and water are provided free of charge.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Unfortunately, we do not have suites. Upgrades depend on the room situation on the day, but for Titanium guests, an upgrade to an upper floor is possible. We have only two room categories (Double and Twin), so all rooms are the same size.

4. Late check-out: Is late check-out until 4 PM possible?

It is possible until 4 PM.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

As stated above, we award welcome points (500 points) only.

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

As stated above, our hotel does not prepare breakfast, so we do not serve breakfast to guests other than those on breakfast-inclusive reservations.

We are very sorry, and we appreciate your understanding.

We are also very sorry that we do not have a document summarizing the elite member benefits, such as a PDF or benefits letter.

Maihama Area

Sheraton Grande Tokyo Bay Hotel

Confirmed on November 9, 2026

• Breakfast: Free for 2 when chosen as the welcome gift. Club lounge 06:30-10:30 (Grand Café and Japanese Restaurant Asuka are excluded).
• Lounge: Yes. For the member plus one companion. Breakfast 06:30-10:30, snacks and soft drinks 10:30-16:00, cocktail time 16:00-21:00 (part 1, 16:00-19:00, is family oriented; part 2, 19:30-21:00, is for ages 13 and above; limited to once a day, up to 60 minutes), soft drinks 21:00-22:30. Additional guests are charged.
• Upgrade: Subject to availability on the day of arrival (not guaranteed; eligible categories not stated).
• Late check-out: Can be requested up to 16:00 (not guaranteed, subject to availability on the day of arrival).
• Welcome gift: Choice of 1,000 points / breakfast for 2 / local sweets.
• Other: 2 additional amenities can be chosen per night (With Kids 1 hour free / Maiyu bath 1 use free / Grand Café 30% discount / parking 1 night free).
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for your inquiry to Sheraton Grande Tokyo Bay Hotel.

Regarding the Platinum Elite member benefits at our hotel, the following benefits are available to Titanium Elite members.

Welcome gift

You can choose one of the following:

• 1,000 Marriott Bonvoy points
• Breakfast for 2 (for the member and one companion. Grand Café and Japanese Restaurant Asuka are excluded.)
• Local sweets

Amenity choice

You can choose two of the following per night:

• With Kids, 1 hour free (for all guests staying in the member’s room)
• Maiyu bath, 1 use free (for all guests staying in the member’s room)
• Grand Café, 30% discount (at lunch and dinner)
• Parking, 1 night free

Club lounge use

Titanium Elite members and one companion can use the Sheraton Club Lounge during their stay.

If 3 or more guests are staying in the same room, additional guests can use the club lounge for an extra charge. In that case, the charge is ¥6,000 per adult per night and ¥3,000 per child (ages 4 to 12) per night.

Children aged 3 and under are free.

Until October 31 the lounge was open 24 hours, but from November 1 it is no longer open 24 hours and operates on the schedule below. Thank you for your understanding.

Schedule (from November 1)

• 6:30 to 10:30: breakfast service
• 10:30 to 16:00: snack and soft drink service
• 16:00 to 21:00: cocktail time (light meals and alcohol service)
  • Part 1, 16:00 to 19:00: Family Selection (all ages)
  • Part 2, 19:30 to 21:00: Evening Selection (ages 13 and above)
• 21:00 to 22:30: soft drink service

Food service for breakfast and cocktail time ends 30 minutes before the closing time.

To avoid crowding in the club lounge, cocktail time use is limited to once a day, for up to 60 minutes.

Depending on occupancy, the hours of each service and the venue may change. Thank you for your understanding.

Bringing food and drinks into the club lounge is not permitted, and for food hygiene reasons, food and drinks cannot be taken out of the club lounge either. Thank you for your understanding.

Room upgrades

Room upgrades cannot be guaranteed. Rooms are arranged according to the situation on the day of arrival.

Late check-out

Titanium Elite members can request late check-out up to 4 PM. However, late check-out cannot be guaranteed. Rooms are arranged according to the situation on the day of arrival.

If there is anything else we can help with, please feel free to ask.

Yokohama Station and Minatomirai Area

The Westin Yokohama

Confirmed on November 9, 2026

• Breakfast: Free for 2 when chosen as the welcome gift. At a hotel restaurant (weekdays 06:30-10:15; weekends and holidays by reservation, in 4 seatings between 06:30 and 10:30).
• Lounge: Yes. 22F, 06:30-22:00 (no details of the services were given).
• Upgrade: Up to an Executive Suite, subject to availability on arrival.
• Late check-out: Subject to availability (no statement of a 16:00 guarantee; ask at check-in).
• Welcome gift: Choice of 1,000 points / a restaurant breakfast ticket for 2 / 2 special drinks.
• Benefits document: None (the hotel stated it has no benefits document).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for considering The Westin Yokohama. Thank you also, from the bottom of our hearts, for your patronage of Marriott as a Marriott Bonvoy Titanium Elite member.

The benefits you asked about are as follows.

Q1. Titanium Elite benefits

1. Breakfast

Titanium Elite members can choose restaurant breakfast (for 2) as their welcome gift. Breakfast is served at a restaurant in the hotel.

Hours:

Weekdays: 6:30 to 10:15

Weekends and holidays: by reservation

6:30 to 7:30

7:30 to 8:30

8:30 to 9:30

9:30 to 10:30

2. Executive lounge

Our hotel has a club lounge on the 22nd floor.

Hours: 6:30 to 22:00

3. Room upgrades

Upgrades are offered depending on availability on arrival. For Titanium Elite members, depending on availability, an upgrade up to an Executive Suite may be possible.

4. Late check-out

Late check-out is accepted depending on availability. If you would like it, please ask at check-in.

5. Welcome gift

You can choose one of the following:

1,000 Marriott Bonvoy bonus points

A restaurant breakfast ticket (for 2)

2 special drinks

About benefits documents

We are very sorry, but we do not have a PDF or information document summarizing the elite member benefits.

Because we have an executive lounge, Q2 does not apply.

The details above may change, so please check the latest information during your stay.

Yokohama Bay Sheraton Hotel & Towers

Confirmed on November 9, 2026

• Breakfast: Free. A choice of the club lounge or the all-day dining restaurant Compass on the 2nd floor (hours not stated).
• Lounge: Yes. 26F (hours not stated; details are in the attached information PDF). Cocktail time is in 3 seatings of 75 minutes each (from 17:00 / 18:30 / 20:00; your preferred time is confirmed at check-in; children are not admitted to the 20:00 seating).
• Upgrade: Subject to availability on the day. No restrictions on room type (no advance guarantee).
• Late check-out: Up to 16:00, subject to availability on the day.
• Welcome gift: Choice of 1,000 points / a local amenity / a ¥1,000 restaurant credit.
• Other: Complimentary use of the sports club (Gold Elite and above).
• Benefits document: Yes (a club lounge information PDF).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you very much for your inquiry to Yokohama Bay Sheraton Hotel & Towers.

Our answers to your questions are below.

1 and 2. Benefits you can use

Access to the club lounge on the 26th floor

Breakfast (Titanium Elite members can choose whichever they prefer, the club lounge or the all-day dining restaurant Compass on the 2nd floor)

Complimentary use of the sports club (Gold Elite members and above)

3 and 4. Member benefits

Late check-out (up to 4 PM)

Complimentary room upgrade

Late check-out and complimentary upgrades are offered depending on availability on the day.

There are no particular restrictions on room type, but please understand that neither can be guaranteed in advance.

5. Welcome amenity

You can choose one of the following three:

• 1,000 Marriott bonus points
• A local amenity
• A restaurant credit of ¥1,000

Club lounge cocktail time is in 3 seatings of 75 minutes each.

We will ask your preferred time at check-in, so please let us know.

1. From 17:00

2. From 18:30

3. From 20:00

We are sorry, but children are asked not to use the seating starting at 20:00.

We appreciate your understanding.

We have attached the club lounge information sheet, so please refer to it if you wish.

If you have any other questions or requests, please contact us at any time.

Four Points Flex by Sheraton Yokohama West

Confirmed on November 8, 2026

• Breakfast: Not complimentary. The venue is Matsunoya on the 1st floor, and a breakfast ticket must be purchased at the front desk (hours not stated).
• Lounge: None.
• Upgrade: Not available (the hotel has no higher categories such as suites).
• Late check-out: Basically available until 16:00 (subject to availability on the day).
• Welcome gift: Points only (the number of points was not stated).
• Benefits document: None

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your inquiry. Our answers to your questions are below.

Q1. Titanium Elite member benefits

Breakfast Can Titanium Elite members have breakfast free of charge?

Answer: We are sorry, but we do not provide complimentary breakfast to Titanium Elite members. Breakfast is served at Matsunoya on the 1st floor, and a breakfast ticket must be purchased at the front desk.

Executive lounge Does your hotel have an executive lounge?

Answer: Unfortunately, our hotel does not have an executive lounge.

Room upgrades Please tell us the room upgrade policy for Titanium Elite members.

Answer: Our hotel does not have higher category rooms such as suites, so there is no upgrade benefit.

Late check-out Is late check-out until 4 PM possible?

Answer: It depends on availability on the day, but we basically accept late check-out until 4 PM.

Welcome gift What can we choose from, such as points, breakfast or a local amenity?

Answer: The welcome gift is points only.

If you have any other questions, please feel free to contact us.

All of our staff look forward to welcoming you.

Shin-Yokohama Area

Courtyard by Marriott Shin-Yokohama Station

Confirmed on November 9, 2026

• Breakfast: Undecided. Whether it will be complimentary as an elite benefit is under consideration. The breakfast venue is Royal Host on the 10th floor.
• Lounge: None. Instead, there is a free space, The CROSS HUB, where drinks are available self-service.
• Upgrade: No suites. Offered on a priority basis as far as possible, subject to availability on the day.
• Late check-out: Offered on a priority basis as far as possible, subject to availability on the day (it may not be possible when the area is busy with events).
• Welcome gift: Being prepared so that guests can choose from 500 points / a local amenity / a USD 10 credit.
• Benefits document: None (a benefits document is in preparation).

Check rates: Rakuten Travel | Official Site
Please note: bookings made through booking sites may not qualify for elite benefits or stay credit. If using the benefits is your goal, please also check booking direct.

Thank you for your inquiry.

Our answers to your questions are inline below.

1. Breakfast: Is breakfast complimentary for Titanium Elite members? Is it served in the executive lounge or in a restaurant? Please also tell us the opening hours.

Answer: Whether breakfast will be provided as an elite member benefit is currently under consideration.

2. Executive lounge: Does your hotel have one? If so, please tell us the opening hours and the services offered (breakfast, afternoon tea, evening cocktails and so on).

Answer: Our hotel does not have an executive lounge, but we have a free space, The CROSS HUB, that all staying guests can use. It is a space where you can enjoy drinks and more on a self-service basis.

3. Room upgrades: Please tell us the upgrade policy for Titanium Elite members (for example, up to which room type, and whether suites are included).

Answer: Our hotel does not have suites. Room upgrades depend on availability on the day, but we will do our best to offer them on a priority basis as far as possible.

4. Late check-out: Is late check-out until 4 PM possible?

Answer: It depends on availability on the day, but we will do our best to offer it on a priority basis as far as possible. Please note that depending on how busy the area is with events on the day, we may not be able to meet your request.

5. Welcome gift: What can we choose from, such as points, breakfast or a local amenity?

Answer: We are preparing to let guests choose from 500 points, a local amenity or a $10 credit.

If you have a document summarizing the elite member benefits (such as a PDF or benefits letter), we would be grateful if you could attach it to your reply.

Answer: Our benefits documents are currently in preparation, so we cannot send one at this time. Thank you for your understanding.

Q2. If there is no executive lounge

Where is breakfast served, and can Titanium Elite members have it free of charge?

Answer: Breakfast is served at Royal Host on the 10th floor. Whether complimentary breakfast applies is currently undecided.

Many matters are still undecided at this stage, and we are sorry to keep you waiting for our answers. We are preparing for the opening, and we hope you will look forward to it.

If you have any questions, please contact us.

Summary

That is our roundup of Titanium benefits at Marriott hotels in Tokyo, including Chiba and Kanagawa, based on asking every hotel directly. 6 hotels offer complimentary club lounge access as an elite benefit: JW Marriott Hotel Tokyo, Sheraton Miyako Hotel Tokyo, The Westin Tokyo, Sheraton Grande Tokyo Bay Hotel, The Westin Yokohama and Yokohama Bay Sheraton Hotel & Towers. The Prince Gallery Tokyo Kioicho also has a club lounge, but because it belongs to The Luxury Collection, lounge access is not covered by elite benefits and an additional charge applies.

For breakfast, it is complimentary as a benefit at 4 hotels, centered on the hotels with lounges listed above (JW Marriott Hotel Tokyo, Sheraton Miyako Hotel Tokyo, The Westin Tokyo and Yokohama Bay Sheraton Hotel & Towers), and complimentary when chosen as the welcome gift at 6 hotels (The Prince Gallery Tokyo Kioicho, Aloft Tokyo Ginza, Courtyard Tokyo Ginza Hotel, AC Hotel Tokyo Ginza, Sheraton Grande Tokyo Bay Hotel and The Westin Yokohama). Even under the same Tobu Hotel Management operation, there were differences: at Courtyard Tokyo Ginza Hotel the gift breakfast is free every day, while at AC Hotel Tokyo Ginza it is only once per stay. On the other hand, The Tokyo EDITION, Toranomon, The Tokyo EDITION, Ginza, Courtyard by Marriott Tokyo Station, Four Points Flex Tokyo Shibuya West, Four Points Flex Yokohama West and Moxy Tokyo Kinshicho have no complimentary breakfast, and Four Points Flex by Sheraton Tokyo Ueno does not serve breakfast at all. We hope this helps you choose a hotel.

We are still waiting for replies from 5 hotels: The Ritz-Carlton, Tokyo, Mesm Tokyo, Autograph Collection, Tokyo Marriott Hotel, Four Points Flex by Sheraton Tokyo Higashi-Kanda and HOTEL THE MITSUI HAKONE. From The Prince Sakura Tower Tokyo, Autograph Collection, we have only received a note that they will reply after checking with the person in charge, and no detailed reply has arrived yet. We will add to this article as replies arrive.

Bulgari Hotel Tokyo does not participate in Marriott Bonvoy, so it is not included in this survey.

FAQ

Q. Which hotels offer complimentary club lounge access as an elite benefit?

JW Marriott Hotel Tokyo, Sheraton Miyako Hotel Tokyo, The Westin Tokyo, Sheraton Grande Tokyo Bay Hotel, The Westin Yokohama and Yokohama Bay Sheraton Hotel & Towers, 6 hotels in total. The club lounge at The Prince Gallery Tokyo Kioicho is not covered by elite benefits under the brand’s policy, and it is used as a club floor benefit for ¥50,000 per room per night, tax included.

Q. Which hotels do not offer complimentary breakfast?

The Tokyo EDITION, Toranomon and The Tokyo EDITION, Ginza (restaurant breakfast is ¥7,000 per person at both), Courtyard by Marriott Tokyo Station, Four Points Flex by Sheraton Tokyo Shibuya West, Four Points Flex by Sheraton Yokohama West and Moxy Tokyo Kinshicho. At Moxy, a special breakfast rate of ¥700 can be chosen as the welcome gift. Four Points Flex by Sheraton Tokyo Ueno does not serve breakfast itself, except on breakfast-inclusive reservations. Courtyard by Marriott Shin-Yokohama Station has not opened yet, and complimentary breakfast is under consideration.

Q. If I choose breakfast as the welcome gift, is it free every day on a multi-night stay?

It depends on the hotel. At Courtyard Tokyo Ginza Hotel it is free every day, but at AC Hotel Tokyo Ginza, operated by the same company, it is only once per stay (one day), and it does not increase on longer stays or split reservations. At Aloft Tokyo Ginza, The Westin Yokohama and Sheraton Grande Tokyo Bay Hotel it covers 2 guests, and at The Prince Gallery Tokyo Kioicho breakfast is included among the gift options.

Q. Which hotels offer upgrades up to a suite?

Where a ceiling was stated, The Prince Gallery Tokyo Kioicho goes up to a Kioi Suite, JW Marriott Hotel Tokyo up to an Executive Suite King, The Westin Tokyo up to a Deluxe Suite Room and The Westin Yokohama up to an Executive Suite. Sheraton Miyako Hotel Tokyo also includes suites, but the Miyako Suite and the Shirokane Suite are excluded. At The Tokyo EDITION, Toranomon and The Tokyo EDITION, Ginza, suites may be included depending on availability. In all cases, upgrades depend on availability on arrival and are not guaranteed in advance.

Q. Are there hotels where late check-out until 4 PM is not guaranteed?

Yes. Four Points Flex by Sheraton Tokyo Shibuya West is normally until 2 PM, and 4 PM depends on circumstances. At Courtyard by Marriott Tokyo Station it may be until 3 PM depending on the room type. At JW Marriott Hotel Tokyo, 4 PM is possible for the room originally booked, but for an upgraded room it depends on availability on the day. Sheraton Miyako Hotel Tokyo, The Westin Tokyo, Yokohama Bay Sheraton Hotel & Towers and Four Points Flex by Sheraton Yokohama West are also not guaranteed, as they depend on availability. Sheraton Grande Tokyo Bay Hotel is by request, up to 4 PM. The Westin Yokohama has no statement of a 4 PM guarantee and is subject to availability. Courtyard by Marriott Shin-Yokohama Station has not opened yet and it depends on availability on the day. The only hotels that expressly stated that 4 PM is guaranteed were The Tokyo EDITION, Toranomon and The Tokyo EDITION, Ginza.